Patient Rights & Responsibilities
- Right to be treated with respect and dignity in a safe and clean environment.
- Right to be addressed by your proper name and to be informed about the names of doctors, nurses and healthcare team members involved in your care.
- Right to privacy and confidentiality in discussions, examinations and treatments.
- Right to clear and understandable explanation of expected outcomes and to participate in your pain management plan.
- Right for protection from physical abuse and neglect.
- Right to clarify all your doubts before signing the informed consent form.
- Right to request for a second opinion and change of doctor.
- Right to information on patient conduct and responsibilities; services available at hospital, provision for after hours and emergency care, fee for services; payment policies etc.
- Right to make suggestions and express grievances, receive a personal response to same if so requested and to have continued access to care without intimidation, threat, coercion, discrimination and other retaliatory action.
- Right to know the expected cost of treatment.
- Right to access your health records in confidentiality for your personal information.